Here’re the top 7 free CRM solutions with the highest user ratings.
- About HubSpot CRM: HubSpot CRM is cloud-based CRM software for Mac that helps companies track and nurture leads and analyze business metrics. It is suitable for any business in a variety of segments, including accounting, construction, retail, etc. It allows users to create and manage email templates, track the performance of emails, etc.
- Dec 29, 2017.
- Choosing a CRM solution that offers unrestricted functionality on Mac devices — stationary or mobile — may make a significant difference to your Mac-using business. Salesforce CRM technology lends itself naturally to mac users, and thanks to cloud technology, should your organization ever choose to make the switch to one of the other.
- Aug 21, 2020.
The sales team of any business or organization can keep track of the sales and manage other prospects by using proper set of tools. For all those who require a tool which can help with the proper management of sales, customer relationships and other business related matter, the Free CRM Software is the best one for you. This article describes some of the best Free CRM Software tools that are.
Bitrix24 is the leading free online CRM software used by over 8 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. Browse free open source CRM software and projects for Mac below. Use the toggles on the left to filter open source CRM software by OS, license, language, programming language, project status, and freshness. Daylite for Mac. (327) CRM & Project Management for teams of 1-100 that use Macs. Daylite for Mac is available for Non Profit and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Chat. Read more about Daylite for Mac. Free 14-Day CRM Trial Sign up for a free 14-day trial of Gro CRM, the Mac CRM platform that is super easy to use and your team will love! Gro CRM was designed exclusively for Apple users and their devices.
What is CRM Software?
Customer relationship management (CRM) software allows businesses to better manage customer interactions, support, and relationships through reliable systems and processes. It also integrates organizational processes across marketing, sales, and customer service.
Let me ask you a few questions:
- Does your business use spreadsheets to manage customers?
- Do you want to modernize your sales operations?
- Do budget constraints prevent you from purchasing a full software suite?
If you answered “yes” to any of these questions, you need a solution ASAP. Usually, this means purchasing software or hiring consultants. However, you may not have to spend any money at all. There are many free and open source customer relationship management (CRM) solutions that offer the same functionality and benefits as a paid tool.
A free tool will offer you the productivity of using sales and CRM software without spending any money. What you need to do is search for a free or open-source CRM tool that offers the features you need to meet your long-term business needs.
And that’s where this report can help you. To help you find the right free CRM solution, we analyzed about 160 free and open source solutions on Capterra. Then, we shortlisted the seven best solutions in the market.
What does “best” mean? Each of the seven tools listed in this piece has a minimum user rating of 4.36 out of 5 from 2018 to 2019. This rating is the average overall rating for CRM solutions on Capterra. You can find our full methodology here. Products are presented in alphabetical order.
7 best free and open source CRM solutions
Jump to:
Flowlu
Freshsales
HubSpot CRM
Really Simple Systems CRM
SuiteCRM
Vtiger CRM
Yetiforce
1. Flowlu CRM
Flowlu CRM is a cloud-based tool for businesses of all sizes. Its free version offers CRM features such as lead management, contact management, quoting, invoicing, and project management.
Flowlu’s unique selling point (USP) is that it also offers a few business management features such as project management and accounting. This makes it ideal for first-time CRM software buyers who want to automate functions such as sales, marketing, customer service, and finance.
If after using Flowlu you want to upgrade, you can pay for advanced features such as API integration, access control, time tracking, cash flow management, and a knowledge base.
| Pros | Cons |
|---|---|
| Capterra reviewers said that the business management functionality saves time since you don’t have to toggle between different apps. They noted that the knowledge base feature is easy to use and helps the customer support staff quickly address all queries. | Some users feel that Flowlu’s task management interface could be simplified. They noted that the numerous features in the free version, such as contact management, financial management, and task management, can take some time to familiarize. |
Cost to upgrade: Apart from the free version, Flowlu has four pricing plans: Team, Business, Professional, and Enterprise. The Team edition is priced at $29 per month for up to eight users.
Most suitable for: Businesses of all sizes that are looking to manage various functions, such as sales, marketing, and finance, with the help of software.
Mobile apps: Android, iOS
Opportunity management in Flowlu
2. Freshsales
Freshsales is a CRM tool for businesses of all sizes. Its freemium plan offers contact management, lead management, email marketing, and interaction management.
The USP of the Freshsales freemium offering is the unlimited number of users and contacts. This plan also offers phone and email support.
The paid versions offer features such as sales pipeline management, SMS integration, built-in phone, workflows, multicurrency support, and a mobile app. Freshsales can be deployed on premise or on the cloud.
| Pros | Cons |
|---|---|
| Capterra reviewers find the integration with Microsoft Office and GSuite helpful in syncing emails and calendars. They also said that Freshsales’s interface is easy to learn and navigate. This lets them create, assign, and track tickets with ease. | Some reviewers feel that the reporting module could be made customizable. They also mentioned that it can take time to completely familiarize yourself with the upgraded version because of a high number of features in the paid plans. |
Cost to upgrade: There are four upgrade options: Blossom, Garden, Estate, and Forest. The Blossom plan starts at $19 per user per month.
Most suitable for: Businesses of all sizes that need a free solution for more than two users.
Mobile apps: Android, iOS
Lead scoring dashboard in Freshsales
3. HubSpot
HubSpot is a cloud-based CRM solution for small and midsize businesses (SMBs). Its free version includes contact management, email scheduling, live chat, and meeting management.
HubSpot’s USP is its contact activity tracking. The free version lets you track the activity of contacts on your website for up to seven days after they are added to your contact list.
HubSpot’s CRM is completely free and there are no upgrade costs. But you may need to purchase other HubSpot products, such as Marketing Hub(for marketing automation), Sales Hub (for sales automation), and Service Hub (for customer service automation), to support the CRM.
| Pros | Cons |
|---|---|
| Capterra reviewers said that the Kanban board functionality helps them manage deals efficiently as the dashboard shows a snapshot of all the deals. They also noted that HubSpot’s integration with Gmail and Outlook was useful in mailing out the campaigns. | Some buyers feel that the contact management functionality could be improved. For instance, HubSpot doesn’t let them add multiple email addresses to a contact or merge two companies in the database. Users also felt that HubSpot could include more detailed reports in the free version. |
Cost to upgrade: HubSpot CRM is free for all users. However, you have to pay for other HubSpot products that support and enhance the CRM’s functionality.
Most suitable for: SMBs that are currently using spreadsheets to manage customer communications and want to improve contact lists with basic CRM software.
Mobile apps: Android, iOS
Deals pipeline in HubSpot CRM (Source)
4. Really Simple Systems CRM
Really Simple Systems CRM is for small businesses. Its free version supports up to two users and includes sales pipeline management, document management, contact management, and reporting functionalities.
The free version’s USP is the API integration. It lets you connect your other applications, such as accounting and project management, and handle 50 API calls per day.
Free Crm Software For Mac
Really Simple System CRM’s paid versions offer access control, advanced reports, single sign-on, and marketing automation functionalities.
| Pros | Cons |
|---|---|
| Capterra reviewers like the product customizations. They can customize data fields in the contact database, accounts, opportunities, and reports. They also find the task management functionality effective in managing customer interactions. | Reviewers feel that the software’s interface could be made easier to navigate. Some also said that the reports aren’t easy to configure. |
Cost to upgrade: The vendor offers three upgrade plans: Starter, Professional, and Enterprise. The Starter package is priced at $15 per user per month.
Most suitable for: Small businesses looking for a free CRM solution that integrates seamlessly with the business software they currently use.
Mobile apps: Android, iOSS
Dashboards in Really Simple Software CRM
5. SuiteCRM
SuiteCRM is an open source CRM solution for businesses of all sizes. It allows users to manage customer interactions across sales, marketing, and customer service teams.
SuiteCRM offers different open source solutions for startups, small businesses, and enterprises, making it suitable for businesses of any size and type.
| Pros | Cons |
|---|---|
| Capterra reviewers find the product’s features, such as contact management, project management, and billing, helpful for different departments such as sales, marketing, and finance. They also said that the reports are highly detailed and allow you to easily analyze the performance of your sales and marketing operations. | Users noted that the free version doesn’t include agents-based customer support (though you can ask questions on its community page). Some also pointed out that it requires technical skills to customize SuiteCRM’s features. |
Cost to upgrade: SuiteCRM is an open source product. It is available for free.
Most suitable for: Businesses of all sizes looking for an open source CRM software.
Mobile apps: Android, iOS
Lead management in SuiteCRM (Source)
6. Vtiger CRM
Vtiger CRM works well for SMBs and can be deployed either on-premise or on the cloud. The open source (i.e., the free) version includes contact management, marketing automation, sales automation, and customer support modules.
The open source version’s highlight is its Microsoft Outlook plug-in, which allows users to send emails and sync their calendar with Outlook.
Vtiger also offers paid cloud-based plans for managing sales, marketing, and help desk operations.
| Pros | Cons |
|---|---|
| Capterra reviewers said that Vtiger’s management console is easy to use and helpful in tracking and managing cases online. They also said that the open source version was easily customizable to their business’ needs. | Reviewers find the product’s email templates slightly outdated and feel that the vendor should update the templates and offer more options. Some also find the lack of Facebook and WhatsApp integrations a disadvantage because sometimes customers prefer to communicate via these channels. |
Cost to upgrade: The open source version of Vtiger is free for everyone.
Most suitable for: Businesses of all sizes looking for a CRM solution that integrates with their Microsoft Outlook account.
Mobile apps: Android, iOS
Sales opportunity tracking in Vtiger CRM
7. Yetiforce
Yetiforce is also an open source CRM solution for businesses of all sizes. It has the highest recommended rating on this list. The software helps businesses manage leads, store contacts, track meetings on their calendar, send email campaigns, and manage customer interactions.
Yetiforce maintains an active GitHub repository for tech-related queries to help tech teams customize the product.
| Pros | Cons |
|---|---|
| Yetiforce is a GDPR-compliant software, which makes it ideal for businesses that have operations in the European Union. Reviewers find Yetiforce’s interface easy to customize to their requirements. | Though reviewers find the GitHub community helpful in answering their technical queries, they feel that the product documentation could be more detailed. Some also pointed out that the software can be difficult to use for employees who have limited technical proficiency. |
Cost to upgrade: Yetiforce is an open source solution, and therefore, available for free.
Most suitable for: Businesses of all sizes that have global operations, especially in Europe.
Mobile apps: Not available
Leads dashboard in Yetiforce
The final verdict: Which free or open source solution should you purchase?
After reviewing our list of free and open source CRM solutions, the next step is to find a solution that best fits your business needs. Follow these steps to find the right product for your business:
- Decide whether you need a free or open source solution. Compare each solution’s total cost of ownership (TCO) by checking the costs of implementation, data storage, training, IT staff hiring, upgrades, and other important factors.
- Ask your IT staff/consultants/third-party IT services provider whether they can implement an open source CRM on your existing network infrastructure.
- Review this list and select the features that will meet your vital business needs. Eliminate products that don’t offer the essential features.
- Compare the free usage limits (such as the number of free emails or contacts) and shortlist products based on your current requirements.
- Compare the upgrade costs of the various products and select one that will fit your budget when (or if) you upgrade the solution in the future.
Best Crm For Mac Users
If you are currently using a free CRM solution that’s working well for you, let us know about your experience in the comments section below.
For more information on CRM systems, check out the following resources: |
Methodology
This article was updated Aug. 2, 2019. Products considered for this article fulfill the following criteria:
Free products
For the purposes of this article, we classified a product as free if:
- It offers a free, standalone version of the software.
- It is not a trial version of the software where you must purchase a paid version after a limited amount of time.
Open source products
For open source software to be evaluated for this article, the tool has to make its source code open to everyone to inspect, modify, and enhance. The source code must also have been updated (full version or small fix) within the past 12 months and must support one of the following operating systems: Windows, Mac, or Linux.
Selection criteria
Autocad 2018 mac os download. The products that met the above criteria were then evaluated against our CRM software definition—customer relationship management software helps organizations manage information (e.g., contact details) about current and potential customers. CRM is a technique of putting customers at the heart of your business and using data about them to tailor a unique experience for each individual.
The software consolidates customer information in one repository so that businesses can better organize and manage relationships, automates the common processes, and provides tools for monitoring performance and productivity.
This check verified the basic CRM capabilities and appropriateness for the category. A product was classified as CRM software if it contained all the core features—contact management, interaction tracking, and lead management.
Software that met the market definition also needed a minimum of 10 reviews published on the CRM software category page between May 8, 2018, and May 7, 2019.
Disclaimer
The content in this piece provides opinions and points of view expressed by users and does not represent the views of Capterra.
Looking for Customer Relationship Management software? Check out Capterra's list of the best Customer Relationship Management software solutions.
Does it seem as though there are no user-friendly Mac CRM software programs available? If you are feeling frustrated, you are not alone. Many business owners are faithful to Apple.
Most will agree that once you use Apple products, there is no alternative to even consider. For whatever reason though, software manufacturers prefer to cater to Window PCs. This is probably because one would speculate that creating programs for the Apple system is more expensive so there are fewer profit margins.
This is rather unfortunate considering Apple is becoming a preferred pick in the business world.
Best Mac CRM Software For Small Business:
Content
GROCRM
Team Gro is founded by a dedicated team of Apple developers, ex-Apple employees, designers, IT system and security architects and CRM experts. We’re passionate about business on the mac.
We see things a bit differently. We believe a business app should be sexy; not dull and boring. We believe a business app should be simple yet, powerful. We believe a business app should be feature rich all the way down to the smallest device. We believe Apple users deserve a first-class CRM app built just for them.
Our mission is to disrupt the status quo, to challenge what the world once thought a CRM should be. Industry leaders beware: Team Gro is here changing the way a business app should be and we are only just getting started…
Best Free Crm Software For Macbook Pro
VIPORBIT
Vipor CRM. Vipor CRM is the contact manager app for mobile business professionals to manage their contacts, calendar and customer interactions.
VIPORBIT
AZORSOFTWARE
Azor is built on the rock solid fundament of FileMaker database software, trusted daily by millions of professionals.
Sales & CRM
Free Crm Software Reviews
Fully coordinated to your branch
All your client and contact information easy to understand. Azor supports you in assessing leads & prospects per branch, sector or sales channel. In combination with the to-do module you can schedule and check-off all sales processes.
• You can generate reports for your specific needs.
• Summary of your contact information.
• Send invoices, quotations, costs incurred.
• Generate clear sales forecasts directly.
• Make advanced selections for Direct Marketing campaigns.
• Easily send out paper or digital mails.
DAYLITEMAC
Daylite For Mac Daylite Consulting & Support CRM For Mac, iPhone & iPad. Daylite for Mac offers certified Daylite and Apple support for your business. We offer Daylite sales, installation, setup and support, both onsite and remote.
Free Desktop Crm Software
DAYLITEMAC
NTRACTIVE
Elements CRM the #1 Mac CRM for Apple Business. Grow your Mac business on Mac, iPad, and iPhone. Mac CRM Solution To Grow Your Business.
IXACTCONTACT
Real Estate CRM and Marketing Solution IXACT Contact. IXACT Contact offers real estate CRM and marketing all in one integrated solution. Explore our program for REALTORS® and sign up for a free 5-week trial.
IXACTCONTACT
NCHSOFTWARE
NCH Software – download free, software Programs Online. Download one of NCH Software’s many free software programs in the audio, video, business, graphics, computer utility and dictation space for Windows or Mac.
Free Crm Software App
SPINOFFICE-CRM
CRM software – Customer Relationship Management – SpinOffice CRM. Organize your business with SpinOffice CRM. The only CRM application that will save you time managing your relationships. Mobile, cloud based & encrypted.
SPINOFFICE-CRM
Updated: Top Mac CRM Software:
REALTYJUGGLER.COM – While the selection of Mac Real Estate Software products is limited, the quality of the options available is excellent. The leading Mac CRM Software product is called RealtyJuggler Real Estate Software and is published by RealOrganized, Inc. RealtyJuggler has a loyal customer base and the developer has been around since 2004. The product is upgraded regularly and the technical support is excellent.
INSIGHTLY.COM – #1 Free CRM for Small Business: Online Customer Relationship Software. Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide.
DOLIBARR.ORG – Open Source ERP CRM software – web business suite Dolibarr. Web based ERP and CRM Open Source software package to manage a professional or foundation activity (sme, freelancers, large companies): quotation or commercial proposals, invoices, products, contacts, agenda, orders, purchases, stocks, emailings,… Dolibarr suite works by modules addition like do SugarCRM, Odoo or OpenBravo but was designed to be more simple to use.
Average rating 5 / 5. Vote count: 1
No votes so far! Be the first to rate this post.
Download Free Crm For Mac Windows 10
Personal contact info – [email protected]
Permanent Address :- Montville, NJ
Free Crm For Mac
CEO and co-founder at Cloudsmallbusinessservice.com
Here’re the top 7 free CRM solutions with the highest user ratings.
- About HubSpot CRM: HubSpot CRM is cloud-based CRM software for Mac that helps companies track and nurture leads and analyze business metrics. It is suitable for any business in a variety of segments, including accounting, construction, retail, etc. It allows users to create and manage email templates, track the performance of emails, etc.
- Dec 29, 2017.
- Choosing a CRM solution that offers unrestricted functionality on Mac devices — stationary or mobile — may make a significant difference to your Mac-using business. Salesforce CRM technology lends itself naturally to mac users, and thanks to cloud technology, should your organization ever choose to make the switch to one of the other.
- Aug 21, 2020.
The sales team of any business or organization can keep track of the sales and manage other prospects by using proper set of tools. For all those who require a tool which can help with the proper management of sales, customer relationships and other business related matter, the Free CRM Software is the best one for you. This article describes some of the best Free CRM Software tools that are.
What is CRM Software?
Customer relationship management (CRM) software allows businesses to better manage customer interactions, support, and relationships through reliable systems and processes. It also integrates organizational processes across marketing, sales, and customer service.
Let me ask you a few questions:
- Does your business use spreadsheets to manage customers?
- Do you want to modernize your sales operations?
- Do budget constraints prevent you from purchasing a full software suite?
If you answered “yes” to any of these questions, you need a solution ASAP. Usually, this means purchasing software or hiring consultants. However, you may not have to spend any money at all. There are many free and open source customer relationship management (CRM) solutions that offer the same functionality and benefits as a paid tool.
A free tool will offer you the productivity of using sales and CRM software without spending any money. What you need to do is search for a free or open-source CRM tool that offers the features you need to meet your long-term business needs.
And that’s where this report can help you. To help you find the right free CRM solution, we analyzed about 160 free and open source solutions on Capterra. Then, we shortlisted the seven best solutions in the market.
What does “best” mean? Each of the seven tools listed in this piece has a minimum user rating of 4.36 out of 5 from 2018 to 2019. This rating is the average overall rating for CRM solutions on Capterra. You can find our full methodology here. Products are presented in alphabetical order.
7 best free and open source CRM solutions
Jump to:
Flowlu
Freshsales
HubSpot CRM
Really Simple Systems CRM
SuiteCRM
Vtiger CRM
Yetiforce
1. Flowlu CRM
Flowlu CRM is a cloud-based tool for businesses of all sizes. Its free version offers CRM features such as lead management, contact management, quoting, invoicing, and project management.
Flowlu’s unique selling point (USP) is that it also offers a few business management features such as project management and accounting. This makes it ideal for first-time CRM software buyers who want to automate functions such as sales, marketing, customer service, and finance.
If after using Flowlu you want to upgrade, you can pay for advanced features such as API integration, access control, time tracking, cash flow management, and a knowledge base.
| Pros | Cons |
|---|---|
| Capterra reviewers said that the business management functionality saves time since you don’t have to toggle between different apps. They noted that the knowledge base feature is easy to use and helps the customer support staff quickly address all queries. | Some users feel that Flowlu’s task management interface could be simplified. They noted that the numerous features in the free version, such as contact management, financial management, and task management, can take some time to familiarize. |
Cost to upgrade: Apart from the free version, Flowlu has four pricing plans: Team, Business, Professional, and Enterprise. The Team edition is priced at $29 per month for up to eight users.
Most suitable for: Businesses of all sizes that are looking to manage various functions, such as sales, marketing, and finance, with the help of software.
Mobile apps: Android, iOS
Opportunity management in Flowlu
2. Freshsales
Freshsales is a CRM tool for businesses of all sizes. Its freemium plan offers contact management, lead management, email marketing, and interaction management.
The USP of the Freshsales freemium offering is the unlimited number of users and contacts. This plan also offers phone and email support.
The paid versions offer features such as sales pipeline management, SMS integration, built-in phone, workflows, multicurrency support, and a mobile app. Freshsales can be deployed on premise or on the cloud.
| Pros | Cons |
|---|---|
| Capterra reviewers find the integration with Microsoft Office and GSuite helpful in syncing emails and calendars. They also said that Freshsales’s interface is easy to learn and navigate. This lets them create, assign, and track tickets with ease. | Some reviewers feel that the reporting module could be made customizable. They also mentioned that it can take time to completely familiarize yourself with the upgraded version because of a high number of features in the paid plans. |
Cost to upgrade: There are four upgrade options: Blossom, Garden, Estate, and Forest. The Blossom plan starts at $19 per user per month.
Most suitable for: Businesses of all sizes that need a free solution for more than two users.
Mobile apps: Android, iOS
Lead scoring dashboard in Freshsales
3. HubSpot
HubSpot is a cloud-based CRM solution for small and midsize businesses (SMBs). Its free version includes contact management, email scheduling, live chat, and meeting management.
HubSpot’s USP is its contact activity tracking. The free version lets you track the activity of contacts on your website for up to seven days after they are added to your contact list.
HubSpot’s CRM is completely free and there are no upgrade costs. But you may need to purchase other HubSpot products, such as Marketing Hub(for marketing automation), Sales Hub (for sales automation), and Service Hub (for customer service automation), to support the CRM.
| Pros | Cons |
|---|---|
| Capterra reviewers said that the Kanban board functionality helps them manage deals efficiently as the dashboard shows a snapshot of all the deals. They also noted that HubSpot’s integration with Gmail and Outlook was useful in mailing out the campaigns. | Some buyers feel that the contact management functionality could be improved. For instance, HubSpot doesn’t let them add multiple email addresses to a contact or merge two companies in the database. Users also felt that HubSpot could include more detailed reports in the free version. |
Cost to upgrade: HubSpot CRM is free for all users. However, you have to pay for other HubSpot products that support and enhance the CRM’s functionality.
Most suitable for: SMBs that are currently using spreadsheets to manage customer communications and want to improve contact lists with basic CRM software.
Mobile apps: Android, iOS
Deals pipeline in HubSpot CRM (Source)
4. Really Simple Systems CRM
Really Simple Systems CRM is for small businesses. Its free version supports up to two users and includes sales pipeline management, document management, contact management, and reporting functionalities.
The free version’s USP is the API integration. It lets you connect your other applications, such as accounting and project management, and handle 50 API calls per day.
Free Crm Software For Mac
Really Simple System CRM’s paid versions offer access control, advanced reports, single sign-on, and marketing automation functionalities.
| Pros | Cons |
|---|---|
| Capterra reviewers like the product customizations. They can customize data fields in the contact database, accounts, opportunities, and reports. They also find the task management functionality effective in managing customer interactions. | Reviewers feel that the software’s interface could be made easier to navigate. Some also said that the reports aren’t easy to configure. |
Cost to upgrade: The vendor offers three upgrade plans: Starter, Professional, and Enterprise. The Starter package is priced at $15 per user per month.
Most suitable for: Small businesses looking for a free CRM solution that integrates seamlessly with the business software they currently use.
Mobile apps: Android, iOSS
Dashboards in Really Simple Software CRM
5. SuiteCRM
SuiteCRM is an open source CRM solution for businesses of all sizes. It allows users to manage customer interactions across sales, marketing, and customer service teams.
SuiteCRM offers different open source solutions for startups, small businesses, and enterprises, making it suitable for businesses of any size and type.
| Pros | Cons |
|---|---|
| Capterra reviewers find the product’s features, such as contact management, project management, and billing, helpful for different departments such as sales, marketing, and finance. They also said that the reports are highly detailed and allow you to easily analyze the performance of your sales and marketing operations. | Users noted that the free version doesn’t include agents-based customer support (though you can ask questions on its community page). Some also pointed out that it requires technical skills to customize SuiteCRM’s features. |
Cost to upgrade: SuiteCRM is an open source product. It is available for free.
Most suitable for: Businesses of all sizes looking for an open source CRM software.
Mobile apps: Android, iOS
Lead management in SuiteCRM (Source)
6. Vtiger CRM
Vtiger CRM works well for SMBs and can be deployed either on-premise or on the cloud. The open source (i.e., the free) version includes contact management, marketing automation, sales automation, and customer support modules.
The open source version’s highlight is its Microsoft Outlook plug-in, which allows users to send emails and sync their calendar with Outlook.
Vtiger also offers paid cloud-based plans for managing sales, marketing, and help desk operations.
| Pros | Cons |
|---|---|
| Capterra reviewers said that Vtiger’s management console is easy to use and helpful in tracking and managing cases online. They also said that the open source version was easily customizable to their business’ needs. | Reviewers find the product’s email templates slightly outdated and feel that the vendor should update the templates and offer more options. Some also find the lack of Facebook and WhatsApp integrations a disadvantage because sometimes customers prefer to communicate via these channels. |
Cost to upgrade: The open source version of Vtiger is free for everyone.
Most suitable for: Businesses of all sizes looking for a CRM solution that integrates with their Microsoft Outlook account.
Mobile apps: Android, iOS
Sales opportunity tracking in Vtiger CRM
7. Yetiforce
Yetiforce is also an open source CRM solution for businesses of all sizes. It has the highest recommended rating on this list. The software helps businesses manage leads, store contacts, track meetings on their calendar, send email campaigns, and manage customer interactions.
Yetiforce maintains an active GitHub repository for tech-related queries to help tech teams customize the product.
| Pros | Cons |
|---|---|
| Yetiforce is a GDPR-compliant software, which makes it ideal for businesses that have operations in the European Union. Reviewers find Yetiforce’s interface easy to customize to their requirements. | Though reviewers find the GitHub community helpful in answering their technical queries, they feel that the product documentation could be more detailed. Some also pointed out that the software can be difficult to use for employees who have limited technical proficiency. |
Cost to upgrade: Yetiforce is an open source solution, and therefore, available for free.
Most suitable for: Businesses of all sizes that have global operations, especially in Europe.
Mobile apps: Not available
Leads dashboard in Yetiforce
The final verdict: Which free or open source solution should you purchase?
After reviewing our list of free and open source CRM solutions, the next step is to find a solution that best fits your business needs. Follow these steps to find the right product for your business:
- Decide whether you need a free or open source solution. Compare each solution’s total cost of ownership (TCO) by checking the costs of implementation, data storage, training, IT staff hiring, upgrades, and other important factors.
- Ask your IT staff/consultants/third-party IT services provider whether they can implement an open source CRM on your existing network infrastructure.
- Review this list and select the features that will meet your vital business needs. Eliminate products that don’t offer the essential features.
- Compare the free usage limits (such as the number of free emails or contacts) and shortlist products based on your current requirements.
- Compare the upgrade costs of the various products and select one that will fit your budget when (or if) you upgrade the solution in the future.
If you are currently using a free CRM solution that’s working well for you, let us know about your experience in the comments section below.
For more information on CRM systems, check out the following resources: |
Methodology
This article was updated Aug. 2, 2019. Products considered for this article fulfill the following criteria:
Free products
For the purposes of this article, we classified a product as free if:
- It offers a free, standalone version of the software.
- It is not a trial version of the software where you must purchase a paid version after a limited amount of time.
Open source products
For open source software to be evaluated for this article, the tool has to make its source code open to everyone to inspect, modify, and enhance. The source code must also have been updated (full version or small fix) within the past 12 months and must support one of the following operating systems: Windows, Mac, or Linux.
Selection criteria
Autocad 2018 mac os download. The products that met the above criteria were then evaluated against our CRM software definition—customer relationship management software helps organizations manage information (e.g., contact details) about current and potential customers. CRM is a technique of putting customers at the heart of your business and using data about them to tailor a unique experience for each individual.
The software consolidates customer information in one repository so that businesses can better organize and manage relationships, automates the common processes, and provides tools for monitoring performance and productivity.
This check verified the basic CRM capabilities and appropriateness for the category. A product was classified as CRM software if it contained all the core features—contact management, interaction tracking, and lead management.
Software that met the market definition also needed a minimum of 10 reviews published on the CRM software category page between May 8, 2018, and May 7, 2019.
Disclaimer
The content in this piece provides opinions and points of view expressed by users and does not represent the views of Capterra.
Looking for Customer Relationship Management software? Check out Capterra's list of the best Customer Relationship Management software solutions.
Does it seem as though there are no user-friendly Mac CRM software programs available? If you are feeling frustrated, you are not alone. Many business owners are faithful to Apple.
Most will agree that once you use Apple products, there is no alternative to even consider. For whatever reason though, software manufacturers prefer to cater to Window PCs. This is probably because one would speculate that creating programs for the Apple system is more expensive so there are fewer profit margins.
This is rather unfortunate considering Apple is becoming a preferred pick in the business world.
Best Mac CRM Software For Small Business:
Content
GROCRM
Team Gro is founded by a dedicated team of Apple developers, ex-Apple employees, designers, IT system and security architects and CRM experts. We’re passionate about business on the mac.
We see things a bit differently. We believe a business app should be sexy; not dull and boring. We believe a business app should be simple yet, powerful. We believe a business app should be feature rich all the way down to the smallest device. We believe Apple users deserve a first-class CRM app built just for them.
Our mission is to disrupt the status quo, to challenge what the world once thought a CRM should be. Industry leaders beware: Team Gro is here changing the way a business app should be and we are only just getting started…
VIPORBIT
Vipor CRM. Vipor CRM is the contact manager app for mobile business professionals to manage their contacts, calendar and customer interactions.
VIPORBIT
AZORSOFTWARE
Azor is built on the rock solid fundament of FileMaker database software, trusted daily by millions of professionals.
Sales & CRM
Free Crm Software Reviews
Fully coordinated to your branch
All your client and contact information easy to understand. Azor supports you in assessing leads & prospects per branch, sector or sales channel. In combination with the to-do module you can schedule and check-off all sales processes.
• You can generate reports for your specific needs.
• Summary of your contact information.
• Send invoices, quotations, costs incurred.
• Generate clear sales forecasts directly.
• Make advanced selections for Direct Marketing campaigns.
• Easily send out paper or digital mails.
DAYLITEMAC
Daylite For Mac Daylite Consulting & Support CRM For Mac, iPhone & iPad. Daylite for Mac offers certified Daylite and Apple support for your business. We offer Daylite sales, installation, setup and support, both onsite and remote.
Free Desktop Crm Software
DAYLITEMAC
NTRACTIVE
Elements CRM the #1 Mac CRM for Apple Business. Grow your Mac business on Mac, iPad, and iPhone. Mac CRM Solution To Grow Your Business.
IXACTCONTACT
Real Estate CRM and Marketing Solution IXACT Contact. IXACT Contact offers real estate CRM and marketing all in one integrated solution. Explore our program for REALTORS® and sign up for a free 5-week trial.
IXACTCONTACT
NCHSOFTWARE
NCH Software – download free, software Programs Online. Download one of NCH Software’s many free software programs in the audio, video, business, graphics, computer utility and dictation space for Windows or Mac.
Free Crm Software App
SPINOFFICE-CRM
CRM software – Customer Relationship Management – SpinOffice CRM. Organize your business with SpinOffice CRM. The only CRM application that will save you time managing your relationships. Mobile, cloud based & encrypted.
SPINOFFICE-CRM
Updated: Top Mac CRM Software:
REALTYJUGGLER.COM – While the selection of Mac Real Estate Software products is limited, the quality of the options available is excellent. The leading Mac CRM Software product is called RealtyJuggler Real Estate Software and is published by RealOrganized, Inc. RealtyJuggler has a loyal customer base and the developer has been around since 2004. The product is upgraded regularly and the technical support is excellent.
INSIGHTLY.COM – #1 Free CRM for Small Business: Online Customer Relationship Software. Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide.
DOLIBARR.ORG – Open Source ERP CRM software – web business suite Dolibarr. Web based ERP and CRM Open Source software package to manage a professional or foundation activity (sme, freelancers, large companies): quotation or commercial proposals, invoices, products, contacts, agenda, orders, purchases, stocks, emailings,… Dolibarr suite works by modules addition like do SugarCRM, Odoo or OpenBravo but was designed to be more simple to use.
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Free Crm For Mac
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